Today's guest is Jacques Clement, Business and Integration Architect – Associate Director at Accenture in Luxembourg. Accenture is a global professional services company with leading capabilities in digital, cloud and security. Powered by the world’s largest network of Advanced Technology and Intelligent Operations centers, they serve clients in more than 40 industries across 120+ countries. Accenture embrace the power of change to create value and shared success for their clients, people, shareholders, partners and communities.

Jacques is an experienced IT specialist with a unique combination of technical skills, business acumen and international exposure. He has held a wide variety of technical, operational and managerial positions which has shaped a work ethic made of high standards, leadership by example, client commitment and professional excellence. Jacques had the privilege of working on international projects for the past 30 years which has given him wide experience in dealing with multiple cultures and interacting with remote teams.

In this episode, Jacques talks about:

Positioning ServiceNow for maximum customer value at Accenture,

Accenture's role to amplify ServiceNow’s potential globally,

An insight of the CMA program with value-focused advisor training,

How the CMA fills ServiceNow value gaps,

Forming tight, collaborative bonds for success,

The CMA exam assesses platform skills with a real-case presentation,

Prepare to continuously build and craft a cohesive, relevant story,

Accenture’s investment in Generative AI and ServiceNow