

REVERB 10: Elevating Your Communication
9 snips May 13, 2024
Author and productivity expert Charles Duhigg discusses the importance of effective communication in leadership. Topics include the power of connecting versus talking, mastering difficult conversations, and understanding multiple identities for better relationships.
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Conversational Leadership
- Leaders should make conversations with their team, not just talk at them.
- Employ empathetic listening and recognize multiple identities to connect with your team.
Power Imbalance in Communication
- Leaders face communication challenges because of the inherent power imbalance.
- Team members filter a leader's words through their own needs and concerns, hindering true communication.
Stating Conversation Goals
- State the goal of a conversation upfront, even if it feels awkward.
- This helps set the tone and manage expectations, especially in interpersonal settings.