Business of Architecture Podcast

The (Surprising) Essential Skill for Architecture Firm Freedom

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Apr 25, 2025
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ANECDOTE

Lifeguard Training Taught Leadership

  • Jeff Hoover overcame multiple attempts over four years to become a certified lifeguard.
  • His training in life-or-death rescue situations taught him to operate on autopilot under pressure.
ADVICE

Diagnose with Trust and Honesty

  • Build trust and connection before addressing tough business issues.
  • Be willing to face the underlying pain points to unlock lasting firm improvements.
INSIGHT

Fear Blocks Delegation Success

  • Fear of delegation often stems from past failures where responsibilities were mishandled.
  • This fear leads owners to micromanage, stifling employee creativity and prompting staff turnover.
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