

3084: An Excerpt from the book Supercommunicators by Charles Duhigg on How to Unlock the Secret Language of Connection
6 snips Feb 20, 2024
Author Charles Duhigg discusses mastering conversations by categorizing them into practical, emotional, and social types. He emphasizes recognizing the conversation type, sharing goals and feelings, and understanding personal identities. Duhigg offers practical strategies for effective communication, promising improved relationships and deeper connections.
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Three Conversation Types
- We often engage in three types of conversations: practical, emotional, and social.
- Miscommunication happens when we're having different kinds of conversations without realizing it.
Mismatched Conversations
- Complaining about work and wanting emotional support, but receiving practical advice instead can lead to further frustration.
- This demonstrates a mismatch between emotional and practical conversations.
Effective Communication Rules
- Pay attention to the type of conversation you and others are having.
- Ask questions about feelings and goals, and share your own vulnerabilities and experiences.