AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
The Business Storytelling Podcast
618: Are you walking on eggshells at work? A chat with Sam Horn
Sep 24, 2023
Sam Horn, author of 'Talking on Eggshells: Soft Skills for Hard Conversations,' discusses why people avoid conflict and the importance of learning the right soft skills for difficult conversations. Grab a copy of her book and gain insights on effective communication in professional environments and the significance of accountability and trust in the workplace.
23:38
Episode guests
AI Summary
AI Chapters
Episode notes
Podcast summary created with Snipd AI
Quick takeaways
- Addressing hard conversations in the workplace is crucial for fostering successful professional relationships and reducing anxiety.
- Building a culture of trust through effective communication and accountability is key for handling conflicts and promoting cooperation in the workplace.
Deep dives
The importance of addressing hard conversations
The podcast episode discusses the importance of addressing hard conversations in the workplace. It highlights the tendency to avoid conflict or drama, leading to walking on eggshells in professional environments. The guest, Sam Horne, shares insights from her book 'Talking Eggshells' which focuses on the soft skills needed for handling difficult conversations effectively. It explores why these conversations should not be as challenging as they are and provides tips and tricks for navigating them.
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode