Keys To The Shop : Equipping Coffee Shop Leaders ROR #23 : How to Close the Industry-Consumer Flavor Gap w/ Phil Beattie, Dillanos Coffee Roasters
Jun 20, 2023
Phil Beattie, an industry leader with over 20 years at Dillanos Coffee Roasters, dives into the coffee culture's evolution and the essential connection between consumers and roasters. He discusses the disconnect between industry jargon and consumer preferences, advocating for more accessible communication. Phil highlights the importance of embracing diverse flavors while avoiding coffee snobbery. He emphasizes nurturing relationships across the coffee supply chain to enhance understanding and enjoyment, ultimately bridging the industry-consumer flavor gap.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 5min
The Journey of Coffee Craftsmanship
04:59 • 5min
The Evolution of Coffee Culture
09:32 • 26min
Navigating Coffee Consumer Preferences
35:51 • 9min
Bridging the Coffee Industry-Consumer Divide Through Relationships
44:37 • 4min
Evolving Coffee Industry Standards for Clarity and Growth
48:42 • 3min