Jenae Cohn, Executive Director of the Center for Teaching and Learning at UC Berkeley, discusses her book 'Design for Learning' and how online teachers can benefit from UX design principles. Topics covered include applying user experience research to online instruction, designing for learning outcomes, creating conversation and feedback loops, and the importance of teaching interactions and design choices.
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Quick takeaways
Create cohesive learning experiences by understanding learners' needs and designing activities accordingly.
Design online courses with interconnected and flexible learning environments to foster engagement and personalization.
Deep dives
Designing Learning Experiences with User Experience Research
Janay Cohn, the Executive Director of the Center for Teaching and Learning at UC Berkeley, discusses the parallels between instructional design and user experience research in online teaching. With her co-author, Michael Greer, she recently published a book called 'Design for Learning' that explores how to teach better using technology and what online teachers can learn from UX designers. Cohn emphasizes the importance of creating cohesive learning experiences by considering the different ways learners engage with information. She suggests starting with understanding who the learners are and the problems they need to solve, then mapping out course goals and designing activities accordingly. Cohn also highlights the significance of allowing for multiple interaction options and avoiding a one-way lecture approach to foster engagement and learning.
Building Cohesion in Online Learning Environments
Cohn acknowledges that traditional in-person classrooms offer a pre-designed spatial context for teaching, while online learning requires intentional design of the learning environment. She emphasizes the need for a more connected and cohesive experience online, where learners move seamlessly between different digital tools and platforms. By mapping out the course structure and planning for continuity, educators can create a more engaging and meaningful online learning experience. Cohn suggests considering alternative means of content delivery beyond boring pre-recorded videos or Zoom lectures, allowing for flexibility and personalization based on learner preferences and needs.
The Learning Experience Design Process
Cohn outlines the learning experience design process, starting with imagining the learners and their specific needs and problems to solve. By shifting the focus from what the instructor wants to teach to understanding how learners will benefit from the content, educators can better align learning outcomes with learners' goals. The process involves curriculum mapping, goal-setting, and designing activities and assessments that allow learners to engage with the content in various ways. Cohn emphasizes the importance of giving learners agency and flexibility to find their own pathways to acquiring knowledge and skills.
Striking a Balance in Online Learning Design
Cohn addresses potential concerns about scalability and standardization in online learning design. While acknowledging the challenges of designing for large-scale online courses, she suggests automating certain interactions and activities using AI to accommodate the varied learning preferences and needs of a diverse learner population. However, she also highlights the value of smaller learning communities for fostering social interaction and relationship-building among learners. Cohn concludes by encouraging educators to prioritize meaningful interactions and choice in course design, even if it means teaching less content, to create engaging and effective online learning experiences.
Jenae Cohn is the Executive Director of the Center for Teaching and Learning at UC Berkeley. Along with Michael Greer, Jenae recently published Design for Learning, a book about how to teach better using technology, and what online teachers and instructors can learn from UX designers.