
Omni Talk Retail The Biggest and Boldest NRF Must-See Tech Preview | Ask An Expert
Jan 8, 2026
Michael Gabbai, founder of Gain, shares insights on AI employees autonomously negotiating supplier contracts, significantly improving efficiency. Tonya Lykes from ESW discusses enhancing global e-commerce, reducing international duties, and the importance of localization. Peter Oram of PervasID reveals how overhead RFID technology achieves 99% inventory accuracy, boosting sales. Arvin Jawa from Diebold Nixdorf explains using visual AI at checkout to reduce shrink. Lastly, Mark Schneider highlights Cleveron's robotic parcel lockers revolutionizing in-store pickup experiences.
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Episode notes
Agentic AI Executes End-to-End
- Agentic AI can execute end-to-end tasks, not just assist, speeding weeks of work into minutes.
- Michael Gabbai says AI employees negotiate continuously, capturing market changes humans miss.
Connect Agents To Market Data Before Acting
- Connect agents to external market data and ask buyer approval before action.
- Let the agent propose a strategy, then start negotiations when the human buyer signs off.
Small Deals Add Up Fast
- Small, overlooked supplier items can yield large aggregated savings when negotiated continuously.
- Gain negotiates both trivial repair parts and multi-million dollar deals for measurable impact.
