Exploring Product

Continuous Discovery Habits for Product Teams (ft. Teresa Torres)

Jul 8, 2021
Join Teresa Torres, an internationally acclaimed author and coach, as she shares invaluable insights on continuous discovery habits for product teams. She delves into overcoming organizational barriers that hinder customer engagement and emphasizes the importance of transforming knowledge into actionable steps. Listeners will discover practical strategies for user recruitment in interviews and learn how to navigate from solution-focused approaches to truly understanding customer needs. This conversation is a treasure trove for product professionals seeking to enhance their development practices.
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INSIGHT

Reduce Meeting Time for Discovery

  • Product people spend too much time in meetings reflecting ego rather than need.
  • They should say no more often and prioritize time with customers to maximize impact.
INSIGHT

Struggles Stem From Org Barriers

  • Teams struggle mostly due to organizational constraints, not individuals' willingness.
  • Many feel they lack permission but have more agency to engage customers than they think.
ADVICE

Say No to Unnecessary Meetings

  • Be ruthless about declining unnecessary meetings to free up time.
  • Invest saved time in regular, direct customer engagement for better product decisions.
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