GUEST BIO

Kristin Saxton - A seasoned short-term rental host living in Texas while running her “Secret Garden” property in South Florida. She’s a free-spirited, detail-oriented person who loves hospitality and providing her guests with a 5 star experience all while living out of state.

HIGHLIGHTS OF THE EPISODE

03:58  Kristin’s background and how she got into the business

10:56  How she found her co-host

13:57  Her plans on getting more units and how she maintains her customer service

15:12  Setting expectations and preventing problems in short term rentals

19:09  How she overcame fear and how she became confident with her properties

23:26  Why hire a separate cleaning team

26:58  The biggest thing that she learned when she started short term rentals

28:37  Her smart systems in her property and security features

31:00  How many hours she spends to run her properties

32:35  Her employees and co-hosts

33:30  Canceled reservation experience and how to deal with it

37:13  Her secret to creating a profitable short term rental business

NOTABLE QUOTES (KEY LESSONS):

“In truth, you have to learn to let go and learn to let people do things that the way they’re gonna do them and not necessarily the way you would do them.” - Kristin Saxton

CONNECTING WITH THE GUEST
Email: secretgardenairbnb@gmail.com

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