TED Talks Daily Why people and AI make good business partners | Shervin Khodabandeh
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Apr 29, 2022 In this engaging discussion, AI expert Shervin Khodabandeh delves into the dynamic interplay between humans and artificial intelligence. He emphasizes that AI should enhance rather than replace human roles, fostering creativity and collaboration. Shervin explores how businesses can redesign their operations to cultivate partnerships between people and machines. With real-world examples, he highlights the transformative potential of this collaboration, encouraging companies to leverage AI as a supportive ally in achieving industry success.
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The AI Collaboration Advantage
- Many companies invest heavily in AI but see little financial return.
- The key to success lies in fostering collaboration between humans and AI, not replacement.
Human-AI Synergy
- Combining human chess players with AI creates a force stronger than either alone.
- This synergy exemplifies how AI can amplify human skills, not just replace them.
Humana's AI-Powered Pharmacists
- Humana uses AI to provide real-time feedback to pharmacists during patient calls.
- This improves conversation quality, increasing effectiveness and customer satisfaction.