The Agile Attorney Podcast
038. Delivering Effective Feedback to Legal Teams
Oct 10, 2024
Struggling with giving effective feedback? Discover why the criticism sandwich approach falls flat and learn about the importance of direct, actionable communication. Explore how setting clear quality standards can enhance team performance. The discussion addresses generational challenges, particularly regarding young lawyers, advocating for better training and support rather than blame. It parallels legal team management to youth sports coaching, revealing innovative methods for fostering growth and development within your team.
27:40
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Quick takeaways
- Delivering clear and direct feedback, rather than using the criticism sandwich approach, fosters better understanding and actionable insights for team members.
- Intentional leadership that prioritizes clear training and open communication is crucial for nurturing talent and improving workplace culture within legal teams.
Deep dives
Effective Feedback Techniques
The podcast emphasizes the importance of delivering clear and direct feedback rather than using the criticism sandwich approach, which involves softening negative feedback with praise. This method can confuse the recipient, making it difficult for them to understand what they did well versus what needs improvement. Instead, providing straightforward criticism allows for more actionable insights and ensures the recipient knows precisely what changes to make. Maintaining a balance of positive feedback is essential, with a recommended ratio of five positive comments for every critique to foster encouragement alongside improvement.
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