396: 1 Caller All Day vs 2 During Peak Hours — What Works?

Is one full-time cold caller really the most efficient setup? Kareem Moursy and Mohamed Allam from Nedialo share the surprising data they uncovered after managing over 100 callers. In this episode, they reveal why two part-time reps during peak hours can outperform a single full-time hire—without increasing your costs. Learn how they use data to structure smarter calling shifts, boost conversions, and scale results.

KEY TALKING POINTS:

0:00 - An Overview Of Nedialo

2:26 - How They Track Performance Of Their Call Center

5:49 - Calling During Peak Times

9:03 - Tracking Metrics With A Custom Dashboard

11:36 - How Data Quality Affects Disconnection Rate

13:22 - How Often Do You Need A Fresh List?

14:58 - Outro

LINKS:

Instagram: Nedialo

https://www.instagram.com/nedialoo/

Website: Nedialo

http://www.nedialo.com/

Instagram: David Lecko

https://www.instagram.com/dlecko

Website: DealMachine

https://www.dealmachine.com/pod

Instagram: Ryan Haywood

https://www.instagram.com/heritage_home_investments

Website: Heritage Home Investments

https://www.heritagehomeinvestments.com/