AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
The Modern Customer Podcast
Big Bets for Big Wins: Leading Through Extreme Change and Digital Transformation
Jul 9, 2024
John Rossman, author of 'The Amazon Way' and 'Big Bet Leadership', shares leadership strategies for extreme change and digital transformation. He discusses the importance of creating clarity, maintaining velocity, and taking big bets for business success, focusing on AI, cost reduction, and customer-centric operating models.
29:02
Episode guests
AI Summary
Highlights
AI Chapters
Episode notes
Podcast summary created with Snipd AI
Quick takeaways
- Creating clarity and maintaining velocity are crucial for navigating extreme change and digital transformation.
- Embracing big, transformational bets and fostering a culture of innovation are keys to succeeding in the digital era.
Deep dives
Leadership Strategies for Digital Transformation
In the podcast episode, John Rossman discusses effective leadership strategies during times of extreme change and digital transformation. He emphasizes the importance of creating clarity, maintaining velocity, and accelerating risk and value in order to succeed at non-incremental initiative strategies. Rossman highlights the significance of understanding the complete operating model of a company to deliver the best customer experience and achieve positive business outcomes.
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode