How to Run a Dealership Like a $10B Company: Secrets of a Lithia Motors GM | Ric Saatzer, General Manager of BMW of Minnetonka

Jan 30, 2025

55:23

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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Ric Saatzer, General Manager of BMW of Minnetonka where we discuss: How to run a dealership like a $10B Company, How Lean Six Sigma has transformed his business, The role of a GM to build a winning culture of detail, and more secrets of a Lithia Motors General Manager.

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Topics:

00:19 What was Ric's early career journey like?

01:28 How did Ric transition to a service advisor role?

03:30 How did positive influences impact Ric's career?

05:27 What challenges do service advisors face?