Episode 1,042 | MultifamilyCollective | Tony Sousa

EPISODE SUMMARY

Increasingly, companies recognize the need to focus on the team member experience as the precursor to a compelling customer experience. Our guest today is no stranger to the team member experience and I'm excited to share some of his insights with you. 

About Tony Sousa:

Tony is a Regional Manager at Embrey Management Services located in San Antonio, TX! Tony's path into the multifamily industry, like many, was unconventional - as he began his professional career as a journalist and host in Los Angeles, California. Tony, originally from San Jose, CA, began his property management career in Burbank where he advanced through a series of promotions from a community manager, to marketing and training, and operations manager for management companies to include Avalonbay Communities and Sequoia Equities Inc.

Learn More About Embrey

Topics of Discussion

• Most Interesting Man in Property Management
  
• Short-Comings
  
• The beginning of COVID
  
• As we near the end of COVID
  
• Awesome Citations
  
• Start. Stop. Keep. 

Interested in Being on a Future Episode of MFC? Contact us: 

Email: mbrewerx@gmail.com 

Follow us on Social Media

Twitter: mbrewer

LinkedIn: Mike Brewer

YouTube: MultifamilyCollective

SHOW CONTRIBUTORS

Sharon Cauthen

Matthew Busch