Episode 327: Do You Need a Virtual Assistant? with Scott Rammage, Owner of VAs for Gyms
Apr 15, 2024
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Scott Rammage, Owner of VAs for Gyms, discusses the benefits of virtual assistants in gym management, emphasizing the challenges faced by gym owners. Topics include finding the right fit, leveraging support effectively, and maximizing business efficiency through delegation and system development. The podcast explores the pivotal role of virtual professionals in revolutionizing admin support for gyms.
Virtual assistants handle routine tasks with provided instructions, while virtual professionals understand core values and take initiative.
Hiring virtual assistants through agencies offers access to skilled candidates, established quality control, and replacements if needed.
Deep dives
Virtual Assistant vs. Virtual Professional Services
The podcast discusses the distinction between virtual assistants (VAs) and virtual professionals (VPs). VAs handle administrative tasks and operate based on provided instructions, suitable for managing routine tasks. On the other hand, VPs offer a higher level of support, understanding the client's core values, culture, and taking more initiative. VPs are deeply integrated within the business, often fulfilling professional or executive roles.
Advantages of Hiring through an Agency
The episode emphasizes the benefits of hiring virtual assistants through an agency rather than independently on platforms like Fiverr or Upwork. Hiring through an agency provides access to a vetted pool of candidates with proven skills and experience, along with established systems for vetting and ensuring quality. The agency handles replacements if a hire does not work out, reducing the time and effort spent on finding suitable candidates.
Readiness for Virtual Support
The podcast encourages gym owners to consider virtual assistance even if they feel unprepared. Recording tasks using tools like Loom and engaging with the virtual assistant in the process of creating standard operating procedures (SOPs) can facilitate a smooth transition. It emphasizes that front-loaded work, effective communication, and trust-building are crucial in successful integration of virtual support, allowing business owners to delegate effectively and save valuable time.