332: Why Every Problem Doesn't Need an App: Using AI to Make Space for Creativity and Purpose with Ravi Malick, Global CIO at Box
Apr 21, 2025
35:33
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Quick takeaways
The shift towards multi-role careers, facilitated by technology and generative AI, encourages individuals to pursue their passions across various domains.
AI is transforming enterprise software and enhancing operational effectiveness by allowing employees to focus on creativity rather than repetitive tasks.
Deep dives
The Changing Landscape of Work
The traditional model of having a single job is evolving, with many individuals now taking on multiple roles simultaneously. This shift is largely facilitated by technology, allowing people to work in various positions without being constrained to a single job description. The idea of scalability in the workforce is being redefined as people leverage generative AI and other tools to fulfill their responsibilities effectively. This evolution suggests a future where work is less about career paths and more about pursuing passions and expertise across various domains.
AI's Role in Business Transformation
Generative AI is poised to transform enterprise software and the way businesses operate by changing expectations and pricing models. While there are challenges regarding cultural adoption and responsible data usage, AI is seen not as a replacement for traditional software but as an enhancer of existing systems. Companies like Box are exploring how to implement AI internally to improve efficiency and operational effectiveness, illustrating the importance of integrating new technologies with existing frameworks. The prospect of AI leading to better scalability and productivity is driving companies to adopt and adapt to these advancements thoughtfully.
The Future of Creativity
Generative AI is not just about automation, but also about freeing up human creativity by handling mundane tasks. This allows individuals to focus on more innovative and enjoyable aspects of their work, leading to a potential resurgence in creative expression across various fields. As AI takes over repetitive functions, there is hope for a renaissance of creativity, where people can engage in passions that enrich their professional lives. This outlook underscores the belief that AI will not replace human jobs but will enhance the quality of work and life for many.
Preparing the Next Generation for Work
As technology advances, there is a growing need to prepare younger generations for a rapidly changing job market influenced by AI. Children are increasingly using voice-activated technology and generative AI as tools to enhance their productivity and learning, demonstrating an early adaptation to new workflows. The expectation of holding a single job is being replaced with the possibility of multiple roles, allowing individuals to explore a broader range of skills and interests. This shift emphasizes the importance of adaptability and passion over traditional career trajectories, highlighting a more dynamic approach to professional life.
Ravi Malick is the Global CIO at Box, where he leads IT strategy, compliance, and customer advocacy for the enterprise content management platform. Before joining Box, he served as SVP & CIO at Vistra Corp., where he oversaw the integration of three major acquisitions that more than doubled the company’s size. Earlier in his career, he held leadership roles at Energy Future Holdings, including VP of Business Technology at TXU Energy. Ravi earned a BA in Political Science from Brown University and remains active in philanthropic efforts outside of work.
In this conversation, we discuss:
Ravi Malick’s nonlinear path from investment banking and consulting to becoming Global CIO at Box—and how each chapter shaped his leadership style.
What makes Box’s “people-first” culture stand out in Silicon Valley and why Ravi believes authenticity and inclusion are key to long-term success.
The challenges of leading IT at a company with 3,000 tech-savvy employees—and how Ravi balances innovation with governance.
How he’s approaching AI adoption internally, from quick wins to long-term strategy, while keeping a sharp focus on business outcomes.
What the “agentic workforce” could mean for scalability, productivity, and the structure of tomorrow’s teams.
How Ravi sees the future of work: multi-role careers, voice-first workflows, and AI-powered teams built around passion and outcomes.
