HR Happy Hour 455 - The Problems with Optimizing People Management

HR Happy Hour 455 - The Problems with Optimizing People Management Host: Steve Boese Guest: Peter Cappelli, Wharton School of Business, University of Pennsylvania This episode of Happy Hour is made possible by Workhuman®. The world is watching the leaders of today and tomorrow. Modern employees want a workplace where they’re respected, seen, appreciated, and heard – and they’re demanding it. And thriving organizations like Cisco, Merck, and LinkedIn have realized the immense benefits of putting the human at the center of work. Get your copy of the book, “Making Work Human,” on Amazon and discover how. And also by Paychex, one of the leading providers of HR, payroll, retirement, and insurance solutions for businesses of all sizes.The fourth annual 2020 Paychex Pulse of HR Survey provides an in-depth look at how HR professionals are contributing to the success of the companies they serve. Go to paychex.com/pulse2020 today to download your copy of the 2020 Paychex Pulse of HR Survey report. This week on the HR Happy Hour Show, we were joined by Professor Peter Cappelli from the Wharton School to talk about his recent HBR cover article , “Stop Overengineering People Management”. In the article, and on the show, Peter argues that today’s approach to labor optimization can be detrimental to organizations, and increasing popularity and use of advanced technologies like AI are driving employees to feel less accountable for their work and their interest in contributing beyond their job then falls. Additionally, the increase of CEOs coming from engineering backgrounds has led to an increased focus on optimization at the expense of employee empowerment. This was an interesting show, thanks to Prof. Cappelli for joining us!