

How to Communicate Sensitive Information
May 12, 2020
Navigating sensitive information can be tricky for leaders. It’s crucial to communicate changes clearly to avoid confusion and mistrust. The podcast highlights a four-step framework for effective messaging, stressing the importance of viewing communication from the team's perspective. Proactive strategies can prevent anxiety and foster trust during transitions. The cascading communication method is examined, emphasizing alignment and clarity to maintain confidence among team members. The right approach can turn challenging announcements into opportunities for growth.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Intro
00:00 • 2min
The Importance of Clear Communication in Sensitive Situations
01:52 • 3min
Balancing Communication and Trust in the Workplace
04:57 • 2min
Cascading Communication in Crisis
07:18 • 7min
Tips for Communicating Sensitive Information Effectively
14:37 • 3min
Effective Communication of Sensitive Information
17:33 • 12min
Mastering Cascading Communication for Team Alignment
29:34 • 3min