The E3 Rehab Podcast

123. Should We Give Patients What They Want? w/ Sarah Lord Ferguson

Nov 21, 2023

Chris interviews Sarah Lord Ferguson, a clinician-researcher from Vancouver, Canada. They discuss the challenges of implementing evidence-based practice, managing patient expectations, and the importance of addressing patient beliefs. The chapter also explores the role of physical touch in building trust, validating patients' experiences, and addressing patient demands for unnecessary imaging scans.

01:03:24

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Episode guests

Sarah Lord Ferguson

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Episode notes

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Quick takeaways

Clinicians should develop skills to understand patient beliefs and expectations.

Clinics should create structures that support evidence-based practice.

Education and community-building are key in promoting evidence-based care.

Deep dives

Individual level

At the individual level, it is important for clinicians to develop skills such as asking the right questions and using motivational interviewing techniques to understand patients' beliefs and expectations. By listening and assessing where the patient is at, clinicians can meet them where they are and work towards common goals.

Introduction

2min

From Business Owner Aspirations to Multiple Roles in the Rehab Industry

3min

Challenges of Implementing Evidence-Based Practice

20min

Building Trust Through Physical Touch

6min

Assessing and Potentially Changing Patients' Views and Beliefs in Healthcare

4min

Validating Patients' Experiences and Providing Reassurance

4min

Addressing Patient Demands for Unnecessary Imaging Scans

21min

The Potential of Physiotherapists and the Importance of Empathy

3min

Chris down with Sarah Lord Ferguson to discuss her recent editorial, “Should we give patients what they want? Patient expectations and financial pressures need to be addressed to increase uptake of evidence-based practice.” We dive into: the messy realities of EBP implementation, addressing common barriers, changes that can occur at the clinician, clinic, and community levels, and much more. Sarah is a clinician-researcher from Vancouver, Canada who is inspired by the problems that physiotherapists and other healthcare providers face. She has a special interest in patient psychology including patient belief systems and patient expectations of healthcare services, particularly in private practice settings.

Watch the full episode: https://youtu.be/shpiVvwOT5c

More about Sarah:

Sarah’s Paper

Sarah’s ResearchGate

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