Episode #268: How Res Life Pros Can Use Tech Without Losing the Human Touch

Dustin chats with Dr. Paul Gordon Brown for this week’s episode, an expert in residence life technology and thought leadership, to explore how digital tools are reshaping the residential education experience. As the co-founder of Roompact, Paul shares insights on the evolution of res life tech, why AI is often misused in higher ed, and the importance of thoughtful, intentional technology adoption. They also dive into the broader challenges facing student housing, from balancing service vs. engagement to the risk of residential education becoming a luxury only accessible to the wealthy. If you're interested in how technology can improve student engagement and success, this episode is a must-listen.

Guest Name: Dr. Paul Gordon Brown, Director of the Campus Experience, Roompact

Guest Social: LinkedIn

Guest Bio: Dr. Paul Gordon Brown (he/him/his) is a scholar, consultant and speaker specializing in residential curriculum and curricular approaches, student learning and development’s intersection with technology, social media and design. Paul has 20 years of professional experience in higher education and student affairs, most recently as the Dean of Students at the Fashion Institute of Technology and as a faculty member in the Higher Education Programs at Boston College and Merrimack College. Paul currently serves as the Director of the Campus Experience for the higher education technology software company, Roompact. Paul was recognized for excellence in research by NASPA and was named a Diamond Honoree by ACPA. An experienced presenter, Paul has accepted and given over 100 presentations at international and regional conferences. He holds a Bachelor of Arts degree in Philosophy from the State University of New York College at Geneseo, a Master of Science degree in College Student Personnel from Western Illinois University, and a PhD in Higher Education from Boston College. Paul served on the Governing Board of ACPA and as a faculty member for the Institute on the Curricular Approach for multiple years. He is a contributing author to numerous books on technology and higher education.

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Dustin Ramsdell
https://www.linkedin.com/in/dustinramsdell/

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