The Biggest Marketing Mistake 99% Of Companies Make (#153)
Sep 5, 2023
32:26
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Exploring the challenges of customer acquisition cost and the importance of investing in B2B creators. Discussing different channels for content distribution and monetization. Exploring the power of a level playing field and individualistic decision making in marketing. Discussing the flaws of 360 reviews and sharing thoughts on American football.
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Quick takeaways
The cost of marketing has increased significantly over the past 10 years, creating a challenge for businesses in terms of customer acquisition costs, while the cost of products continues to decrease due to competition.
B2B creators can offer a solution to the rising cost of customer acquisition by generating unique and engaging content across various platforms, such as YouTube and LinkedIn, with high distribution and easy monetization.
Deep dives
The Rising Cost of Customer Acquisition
The podcast episode starts by highlighting the significant increase in the cost of marketing over the past 10 years, which poses a challenge for businesses. The cost to acquire a customer has gone up by 108%, while the cost of products continues to decrease due to competition. This disparity is attributed to the rapid growth in the number of people doing marketing, without a proportional increase in the number of marketing channels available. The episode emphasizes the importance of analyzing the lifetime value of customers and explores potential solutions to this problem.
The Role of B2B Creators
The episode introduces the concept of B2B creators and how they can offer a solution to the rising cost of customer acquisition. These creators are individuals who have a creative mindset, capable of offering unique perspectives and generating engaging content. The podcast explains that a creator-led strategy can be highly effective in reducing marketing costs. It encourages businesses to invest in B2B creators who can generate content across various platforms, such as YouTube and LinkedIn, with high distribution and easy monetization. It highlights the importance of being agile and willing to adapt to the changing landscape of content creation.
Characteristics of Successful B2B Creators
The podcast discusses the characteristics of successful B2B creators. It distinguishes between lazy creators, copy-and-paste creators, and original thinkers (or pragmatic creatives). Lazy creators are those who put minimal effort into their content, while copy-and-paste creators learn from existing formulas and models. However, the episode emphasizes the importance of aspiring to be original thinkers who have a point of view, bring new ideas, and apply creativity in innovative ways. It also highlights the entrepreneurial mindset and the willingness to take risks and iterate quickly. The episode encourages businesses to create a culture that fosters and supports these characteristics within the organization.
The Importance of Individualistic Decision Making
In this segment, the podcast emphasizes the importance of individualistic decision-making within businesses. It cautions against relying too heavily on consensus decision-making, which can lead to mediocre outcomes. The hosts discuss the example of Bill Walsh, the esteemed NFL coach, who made the bold decision to replace a highly successful quarterback with a younger talent. They correlate this decision-making approach to marketing strategies, encouraging businesses to make decisions that are not purely predictable or based on competitors' actions. They assert that taking risks and deviating from competitors' strategies can lead to reduced cost of customer acquisition and increased growth and margins.
The cost of marketing has gone up 108% in 10 years. What does this mean for your customer acquisition cost?
Kipp and Kieran dive into Why B2B creators are going to be critical for your customer acquisition. Learn how the cost of marketing is going to cripple many businesses (and how to rise above it), why comparison to your competitors will kill your business, what all good marketers hold themselves accountable to, and why businesses die because people won't have hard conversations.
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