Stop Bolting On AI and Redesign Processes for 4× ROI

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How frontier firms rethink processes with AI, not bolt it on. Samuel Boulanger shares practical ways to drive Copilot adoption: educate, empower champions, and start from scratch to redesign workflows. He shows how agents and workflow automation unlock meaningful ROI, and why applied, hands‑on skill beats theory. Clear guidance for tech pros: use it everywhere, iterate fast, and let the people closest to the work surface the highest‑impact use cases. 

🎙️ Full Show Notes
https://www.microsoftinnovationpodcast.com/781

👉 What you’ll learn    

• Identify and prioritise AI use cases by empowering teams closest to the work 
• Structure prompt‑a‑thons to accelerate applied skill and adoption 
• Redesign processes for agents and automation rather than “bolting on” AI 
• Build bottom‑up Copilot champions and top‑down executive support 
• Integrate Copilot across daily workflows to lift quality, speed, and ROI

✅ Highlights   

• “You need to really put your hands on it and understand how it works.” 
• “The biggest blocker right now to adoption is education.” 
• “Being a frontier firm is applying to any kind of organisation.” 
• “Start from scratch and say, what’s your goal? Now let’s do it with AI.” 
• “Agents can collaborate with your team as well.” 
• “Let your people envision it… they know the bottlenecks.” 
• “Use it everywhere you can and add new releases to your workflow.” 
• “You won’t lose your job to an AI. You will lose your job to somebody using an AI.” 
• “Workflow agent for M365 Copilot is very impressive.” 
• “I built an architecture document… in less than a day using this method.” 

🧰 Mentioned     

• Microsoft: https://www.microsoft.com 
• Copilot Studio:  https://www.microsoft.com/microsoft-copilot-studio 
• Agent 365: https://www.microsoft.com/microsoft-365/blog/ 
• Samuel’s Personal Blog: https://samuelboulanger.com 
• Samuel’s YouTube Channel: https://www.youtube.com/@samuelboulangerAI 
• Samuel’s Spotify: https://open.spotify.com/show/0rKyALcqjbAIwN17eKzgtT?si=6AnQdAryR6uOLxllVlGOzg 
• Samuel’s Apple podcast: https://podcasts.apple.com/us/podcast/mastering-ai-with-the-experts/id1782919291 

✅ Keywords      
copilot, copilot studio, agents, prompt‑a‑thon, frontier firms, adoption, governance, purview, entra, m365, power automate, power platform 

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith