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Trust is crucial for effective communication and productive conflict in teams. The focus should be on personal choice and reciprocation of trust rather than expecting trust to be earned solely through behavior. To build trust with a difficult colleague, seek opportunities to ask for help and acknowledge their expertise. Balancing ambition with empathy and diplomacy can help establish trusting relationships with colleagues of different generations. Delegating responsibilities and valuing the contributions of others can further strengthen trust in the team and organization.