HBR On Leadership cover image

HBR On Leadership

How to Build Trust at Work

Nov 22, 2023
36:31
Snipd AI
The podcast discusses the importance of trust at work and offers advice on building trust with colleagues, navigating generational differences, addressing co-worker responsibilities, and driving organizational change to create a collaborative environment.
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Podcast summary created with Snipd AI

Quick takeaways

  • Trust is crucial for effective communication and productive conflict in teams, and it should not solely be earned through behavior.
  • Balancing ambition with empathy and diplomacy can help establish trusting relationships with colleagues of different generations.

Deep dives

Building Trust in the Workplace

Trust is crucial for effective communication and productive conflict in teams. The focus should be on personal choice and reciprocation of trust rather than expecting trust to be earned solely through behavior. To build trust with a difficult colleague, seek opportunities to ask for help and acknowledge their expertise. Balancing ambition with empathy and diplomacy can help establish trusting relationships with colleagues of different generations. Delegating responsibilities and valuing the contributions of others can further strengthen trust in the team and organization.

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