Importance of User Research in Design Systems

User research plays a crucial role in the development of design systems by ensuring that they meet the needs of both the end users and the design teams. It is essential to differentiate between two types of users: those who interact with the products created using the design system, and the colleagues who utilize the design system itself, such as designers and developers. Conducting research early in the design process can create awareness and foster a sense of ownership, making users more likely to embrace and adopt the design system. This proactive approach not only enhances usability but also builds trust and strengthens communication between the design system teams and its consumers.