Design Systems: Beyond The Button
Beyond the Button #9: Where does user research fit into design systems?
Jul 4, 2024
Designers face the challenge of integrating user research into design systems while meeting component demands. The conversation emphasizes early feedback to enhance user experiences and the importance of collaboration between teams. Incorporating informal user feedback can guide design improvements, while usability testing helps ensure components are user-friendly. Navigating the customer journey is key, as design system practitioners, designers, and developers all play vital roles in enhancing overall user experience and fostering trust through shared insights.
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Quick takeaways
- User research is essential in design systems to meet the needs of both end users and design team members, fostering collaboration and ownership.
- Conducting user research early and continuously allows for timely adjustments to the design system, ensuring it effectively addresses real-world user challenges.
Deep dives
Importance of User Research in Design Systems
User research plays a crucial role in the development of design systems by ensuring that they meet the needs of both the end users and the design teams. It is essential to differentiate between two types of users: those who interact with the products created using the design system, and the colleagues who utilize the design system itself, such as designers and developers. Conducting research early in the design process can create awareness and foster a sense of ownership, making users more likely to embrace and adopt the design system. This proactive approach not only enhances usability but also builds trust and strengthens communication between the design system teams and its consumers.
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