TED Talks Daily The role of business in nurturing long-term diversity and inclusion | Rosalind G. Brewer
Dec 3, 2020
Rosalind G. Brewer, Starbucks COO and champion for workplace diversity, engages in a powerful discussion about transforming corporate inclusion. She criticizes the focus on metrics over genuine relationships and emphasizes the need for grassroots change. Brewer shares personal insights on systemic injustice, particularly for Black individuals, and stresses the importance of open dialogue. She advocates for mentorship to strengthen diversity in leadership roles and expresses hope as society becomes more aware of privilege and the potential for real change.
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Inclusion over Metrics
- Companies should focus on inclusion more than diversity metrics.
- A truly inclusive environment allows employees to feel safe and valued for their differences.
Listen and Engage
- Hold listening sessions to understand employee perspectives on diversity and inclusion.
- Engage diverse employees in conversations about how they want to see change implemented.
Breakfast Sessions
- Rosalind G. Brewer shared how breakfast sessions with diverse Starbucks partners revealed valuable insights.
- These informal conversations demonstrated the power of relationships and diverse perspectives in business.