Daybreak Chief digital officers eat chief information officers for breakfast
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Dec 17, 2024 Explore the rise of Chief Digital Officers in corporate India as they steer digital transformation. What started as a small club in 2016 has exploded in membership, reflecting the growing importance of this role. The podcast delves into the shifting responsibilities between CDOs and CIOs, highlighting how traditional CIOs must innovate to remain relevant. Real-world examples demonstrate CDOs driving customer engagement through technology, shedding light on the future of digital leadership.
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Muthoot Finance's Digital Partnership
- Muthoot Finance partnered with Google Pay and PhonePe for gold loans, making them accessible within those apps.
- This strategy aimed to increase customer reach and scale, capitalizing on existing user bases.
The Changing Role of Tech Leaders
- Traditional CIOs acted as facilitators, fulfilling tech requests rather than driving innovation.
- This reactive approach is now insufficient, leading to the rise of the business-savvy CDO.
CDO's Role in Team Coordination
- Muthoot Finance's CDO, Jignesh Voda, digitized their personal loan business, coordinating multiple teams.
- This streamlined process, involving analytics, product, and risk teams, accelerated project completion.