Build with Leila Hormozi

Your Worst Employee is Your Own Fault | Ep 136

Apr 29, 2024
Explore the critical link between job expectations and employee satisfaction. Discover effective onboarding strategies that can boost retention and performance. Learn how to create a context-rich environment that aligns expectations with reality. Gain insights into minimizing employee churn through clear communication and comprehensive orientation. This conversation highlights the transformative power of proper onboarding in building efficient teams.
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INSIGHT

Employee Performance Responsibility

  • Your worst employee's performance might be your fault due to inadequate hiring and training.
  • Leila Hormozi suggests focusing on improving onboarding and training to enhance employee performance.
ADVICE

Consistent Team Performance

  • Strive for consistency in team performance to scale your business effectively.
  • Focus not just on sales and marketing, but also on consistent employee performance for growth.
ANECDOTE

Sales Inconsistency and Churn

  • One of Leila Hormozi's portfolio companies struggled with inconsistent sales due to high employee churn.
  • Adding more sales reps didn't solve the problem; addressing the churn did.
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