What Works

On Getting Attention, Encoding Messages, and Diving into the Deep End

7 snips
Nov 20, 2025
Discover the secrets behind capturing attention in a world full of distractions. While algorithms can help get eyes on your message, building genuine connections is far more challenging. Dive into tales of storytelling, where complex topics like finance become relatable. Explore the Swimming Pool Theory of Communication, urging experts to guide novices without diluting their message. Learn how true attention requires us to let go of our biases and genuinely connect with others' concerns for impactful communication.
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INSIGHT

Attention Is Easy To Get

  • Attention is easy to attract because algorithms reward predictable, sensational formats like money, beauty, and outrage.
  • But algorithmic attention rarely creates lasting care or meaningful connection with an audience.
INSIGHT

Attention Requires Emptying Yourself

  • Paying genuine attention is difficult because we interpret others through our own concerns and mental models.
  • Simone Weil argued true attention requires emptying ourselves of our own concerns to see others' reality.
ANECDOTE

Misreading Parents In An Uber Ad

  • Tara describes an Uber ad that misread parents by celebrating tracking a teen instead of acknowledging parental regret about missing events.
  • The ad showed what Uber wanted (more riders) not what parents actually care about: being there.
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