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08:17 How to research people you’re going into a conversation with
09:50 The compassionate curiosity model
13:58 What to do if you feel a negotiation is imbalanced
21:06 Why the brain blank happens in negotiations
25:19 How to lower the emotion in a conversation
33:36 How to negotiate with yourself
If you loved this episode you should check out this episode Secret Skills Of Negotiation With Chris Croft
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