How you handle that first contact over the phone is important and is the difference between having a new client appointment in your diary or not.
So in this episode, I share some really effective but simple tips to be sure that if you are a good fit for them, they make that appointment.
Here's what you'll learn in this episode:
- The reality of phone enquiries
- The importance of mindset
- How to increase your confidence
- How to take gentle control of the call
- Setting expectations
- Booking at days/times that are convenient for you
- How to refer the client on without them feeling rejected
And if you want to feel more confident on these calls, grab the FREE cheatsheet to have by your side
The Grow Your Private Practice Show