

How I Built Resilience: Live with Stewart Butterfield and Steve Holmes
May 9, 2020
Stewart Butterfield, co-founder of Slack, delves into the future of work and the challenges remote teams face, emphasizing the importance of communication for productivity. Steve Holmes, co-founder of Springfree Trampoline, shares how his company saw a 300% increase in demand during the pandemic and the strategic shifts they made to adapt. Together, they discuss the evolving workplace landscape and the rise of direct-to-consumer sales, highlighting resilience and adaptability in unprecedented times.
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Early Office Closure
- Shut down offices quickly if remote work is possible.
- Prioritize employee safety and social responsibility.
Increased Demand for Slack
- The pandemic increased demand for Slack significantly across all metrics.
- This surge was positive for employee morale as it provided a sense of purpose.
Promoting Collaboration Remotely
- Over-invest in written communication to ensure clarity and maintain context.
- Experiment with video tools to find what works best for your team.