Implications of Generative AI on Healthcare

Generative AI capabilities have emerged as a qualitatively new category in the healthcare space, offering exciting possibilities to reduce overhead and assist with routine tasks. However, implementing this new technology comes with challenges such as systems design, integration, and managing issues like hallucinations and AI bias. Organizations need to carefully navigate these challenges and develop internal governance to handle AI models. While some are cautious, waiting for validation from reports, others are taking swings and experimenting with the technology. Smart leaders should strive for a middle ground by exploring compliant use cases and developing measurement techniques to evaluate capabilities and ensure patient safety.