Learn how to be a proficient financial storyteller, extracting meaning from the numbers and helping clients understand their financial story. Explore the power of storytelling in financial advisory services, turning numbers into knowledge and addressing business weaknesses. Embrace storytelling and advisory plans to take on the challenge of growing practice revenue without increasing compliance work.
Financial storytelling is essential for client engagement and helping them understand the value of financial services.
By focusing on strategic storytelling and identifying client needs, financial professionals can provide valuable advisory services and positively impact clients' businesses.
Deep dives
The Importance of Financial Storytelling
Financial storytelling is a crucial part of client engagement, helping them understand the value of financial services. Mark Holgen shares a personal story of how he discovered the power of storytelling in his career. He highlights the need to go beyond historical financials and connect with clients on a deeper, strategic level. By understanding what is important to the client and addressing their key issues, financial professionals can turn numbers into knowledge, educate their clients, and make financial information more meaningful and engaging. The goal is to create a reliance relationship and provide advisory services that address clients' needs and aspirations.
Turning Compliance Services into Advisory Services
To diversify their firms and provide valuable advisory services, financial professionals need to focus on strategic storytelling and identifying what clients truly need. Mark Holgen suggests a range of annuity advisory services, including financial health checks, business value indications, pre-lending assessments, and board of advice meetings. By helping clients with management of KPIs, cash flow, inventory, debtors, and pricing, financial professionals can positively impact their clients' businesses. The key is listening to clients, identifying their problems, and offering tailored solutions to improve their financial performance.
Using Numbers to Tell Stories
Mark Holgen emphasizes the importance of analyzing clients' performance and turning numbers into knowledge. He suggests focusing on four key chapters of performance: the power of one. This approach involves improving various aspects of the business by just one day, one step, or one percent. By analyzing key cash flow measures, such as days payable or debtor days, financial professionals can identify weaknesses and help clients improve their financial performance. The goal is to turn columns and rows of numbers into stories that clients can easily understand, helping them make strategic decisions and drive business success.
Today’s accounting advisor must provide high-level advisory services as well as simple accounts management. Learn how to be a proficient storyteller, extracting meaning from the numbers and helping clients understand their financial story, using powerful web-based techniques like the 4 Chapters for Success, the Power of One and the 3 Big Cash Flow measures.
Presenter: Mark Holton, Smithink
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode