saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies.

Mike is a Co-founder of a marketing agency, creator of AI courses with almost half a million students, and author of a book on prompt engineering. And Ali is a Serial entrepreneur and CTPO of zenloop, a saas.group brand recently relaunched with full AI integration.

----------Episode's Chapters--------------

00:00 - Introduction to the AI Revolution in SaaS

03:03 - Exploring AI Tools and Their Applications

06:06 - Effective Prompting Techniques for AI

09:08 - Creating Customer Personas and Market Research

12:02 - AI in Customer Communication and Feedback

14:47 - Trust and Reliability in AI Automation

18:01 - Live Demonstration of AI Capabilities

36:28 - Customer Feedback Management and AI Integration

39:44 - The Future of AI in Customer Service

42:24 - Extracting Insights from Customer Interactions

57:02 - Automation and AI: Overcoming Mental Barriers

01:00:55 - Practical Steps for Automation in Startups

Mike - https://www.linkedin.com/in/mjt145/

Mike's book - https://www.amazon.com/Prompt-Engineering-Generative-AI-Future-Proof/dp/109815343X

Mike's courses - https://app.vexpower.com/courses/

Ali - https://www.linkedin.com/in/ali-naqi-shaheen/

zenloop - https://www.zenloop.com/en/

RodCast - https://www.rodcast.fm/

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