Recommendations for Customer Impact Right Now with Sales Leaders Nicole Moberg and Caroline Turner

This is episode 355.

Read the complete transcription on the Sales Game Changers Podcast website.

CAROLINE'S TIP FOR EMERGING SALES LEADERS: "I really think it gets down to the person on the other end of the phone always wants to be heard. We as salespeople come armed with a deck and want to bulldoze over them. Take the time just to listen to the other person, let them feel heard, let them feel like you understand where they're coming from. Don't be afraid to be that thought leader and push them into a new direction, push them to what other companies are doing that you deem as the best that are out there. That is the best steward you can be for the company of changing mindset and how you all can support them."

NICOLE'S TIP FOR EMERGING SALES LEADERS: "Ask your leader and your customer what your reputation is, how are you perceived? That can be a simple one, but it's a hard one. Be ready for the response and have an open heart when you ask it. Go to your leader right now and ask what your reputation is in the company. Go to your top customers right now and ask what your reputation is. Or say, "Why are you still doing business with me?" I think that is probably some of the most valuable information you'll ever get. Feedback is a gift, and if we create that as part of our culture, make it open, make it as a very positive thing in your culture and your team, I think you can really get yourself to the next level."