The Mindtools L&D Podcast

372 — AI Conversations is changing how we practice power skills

Nov 28, 2023

AI Conversations using ChatGPT offer safe practice for difficult conversations, providing realistic feedback. Discussion on feedback, user capability impact, and references to research papers. Mention of World Economic Forum's report on future jobs and HuddleCraft for peer support. Exploration of generative AI applications, hybrid skills in career choices, and the value of liberal arts degrees in the job market.

36:37

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Episode guests

Lindsey Coode

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Episode notes

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Quick takeaways

AI Conversations uses AI technology for realistic workplace conversation practice.

Partnership between LearningPro and Mind Tools showcases innovative learning solutions.

AI Conversations enhances users' confidence and capability in managing workplace dialogues.

Deep dives

AI Conversations: A Tool for Workplace Skill Development

AI Conversations is a new product utilizing generative AI technology to enable users to practice various workplace conversations, particularly beneficial for new managers. Learners can engage in dialogues with AI-generated employees covering topics like hybrid working policies and performance management. The tool provides text and audio responses, assesses user interactions against a framework, and offers feedback for improvement.

Introduction

5min

AI Conversations: A Revolutionary Learning Tool

22min

Exploring the Concept of Huddles for Peer Learning and Support

3min

Exploring Generative AI and the Value of Liberal Arts Degrees in Today's Job Market

4min

Exploring Job Impact Reports and Hybrid Skills in Career Choices

3min

Historically, if you wanted to get better at having difficulty conversations, you had to take part in embarrassing roleplays or actual high-stakes conversations. Now, thanks to generative AI tools like ChatGPT, we can practice in a safe environment with realistic responses and in-the-moment feedback.

That’s the premise for ‘AI Conversations’, a new digital learning offering from Mind Tools and Learning Pool. In this week’s episode of The Mind Tools L&D Podcast, Ross Garner and Nahdia Khan are joined by Learning Pool’s Lindsey Coode to discuss:

· How AI Conversations works

· The role and importance of feedback in developing skills

· The measurable impact on user capability after just one practice session.

During the discussion, Ross referenced the following paper:

Deslauriers, L., McCarty, L. S., Miller, K., Callaghan, K., & Kestin, G. (2019). Measuring actual learning versus feeling of learning in response to being actively engaged in the classroom. Proceedings of the National Academy of Sciences, 116(39), 19251-19257.

Nahdia referenced the World Economic Forum’s report ‘Jobs of Tomorrow’.

In ‘What I Learned this Week’, Nahdia discussed HuddleCraft.

Ross discussed ‘The False Binary in Higher Ed’ from Ben Wildavsky.

To find out more about AI Conversations, visit:

· Mind Tools

· Learning Pool

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