3 More Questions (Charlie Scharf) with David Novak and Koula Callahan

On this episode of 3 More Questions, you'll hear David Novak's answers to:

1. What’s your take on the difference between management and leadership and is it important to make that distinction?
2. How would you have approached the situation Charlie was in where he had to convince people that doing what made Visa successful initially wasn’t going to be what kept them successful moving forward?
3. What’s your take on how leaders can create a sense of urgency in their people?

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