

How to Build a Better Business Strategy w/ Jennifer Riel of IDEO
Jan 18, 2024
Jennifer Riel, IDEO Partner and Chief Strategy Officer, discusses the essential questions at the heart of any strategy. She explores embracing tension, the false promises of the consensus narrative, and effective communication of strategy. The chapter descriptions include reflections on childhood, the power of human-centered design and storytelling, building a business strategy, redefining company value, and the importance of productive disagreement.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10
Introduction
00:00 • 2min
Aspirations for Retirement and Reflections on Childhood
02:24 • 2min
Childhood Curiosity and Love for Literature
03:59 • 3min
The Power of Human-Centered Design and Storytelling
07:19 • 10min
Building a Business Strategy: Key Questions and Examples
17:13 • 13min
Redefining company value with operating total shareholder return
30:14 • 3min
The Power of Closure
33:34 • 13min
Harnessing Behavioral Change for Transformative Thinking
46:24 • 2min
The Power of Productive Disagreement
48:04 • 7min
Crafting Narratives for Different Audiences and the Importance of Sequencing
54:48 • 2min