NARPM Radio

How to Grow Your PM Business Through Processes

Oct 22, 2025
Join Kandise Varvil, co-founder of PM PathBuilders, as she unveils the transformative power of virtual assistants in property management. She discusses her journey from managing properties to leading VA teams and offers invaluable tips on delegating tasks effectively. Kandise emphasizes the critical alignment between sales and operations to boost efficiency and shares methods for obtaining team buy-in for new processes. Discover how automation streamlines workflows and enables PMs to manage larger portfolios without the need for costly hires.
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ANECDOTE

Founding PM Path Builders By Accident

  • Kandise and Kristen started PM Path Builders after seeing a direct need from a PM company that reached out for help.
  • Kandise's background spans multifamily and single-family roles, which shaped their focus on aligning sales and operations.
INSIGHT

Start With The Bottleneck

  • Start by identifying the bottleneck and whether issues are sales or operations related.
  • Use a process audit to find granular breaks that block growth.
ADVICE

Assess Org Structure And Roles

  • Evaluate your org structure (departmental, portfolio, pod) to see how work funnels and where capacity issues live.
  • If people are inefficient, hyper-focus roles and match right process to right person.
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