

The Role of Communities in Navigating Disruption With Charlene Li
Aug 31, 2021
Charlene Li, digital transformation expert, discusses her book 'The Disruption Mindset' and the evolving role of social technologies. They explore responsible usage, deep customer relationships, and the importance of safety and customer service. The speakers also discuss maintaining energy and curiosity, forming emotional bonds in communities, and share transformative books and online presence.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 2min
The Evolution of Social Technologies and Responsible Usage
02:18 • 24min
Strategic Approach and Future Customers
26:00 • 10min
Maintaining Energy and Curiosity in the Disruptor's Mindset
35:30 • 3min
Exploring the Depths of Connection and the Dynamics of Community
38:23 • 2min
Books, Inspiration, and Online Presence
40:17 • 3min