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10min chapter
The Role of Communities in Navigating Disruption With Charlene Li
Cohere Podcast
Strategic Approach and Future Customers
This chapter discusses the importance of a structured approach and understanding work, focusing on future customers, and sitting down with them to connect. It also explores the role of the president of Southwest Airlines in thinking about the future and emphasizes the value of safety, customer service, and humanity in the face of disruption.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode