This Working Life
Will jargon ever be 'phased out' altogether?
Dec 22, 2024
Dr. Howie Manns, a linguistics expert from Monash University, and Zachariah Brown, an assistant professor specializing in jargon at the Hong Kong University of Science and Technology, tackle the pervasive use of professional jargon. They discuss its dual nature—how it can facilitate communication but also create misunderstandings. The conversation delves into euphemistic language in HR, the influence of sports metaphors in business, and the balance between fostering group identity and ensuring clarity in workplace communication.
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Quick takeaways
- Jargon can enhance communication by quickly conveying complex ideas among professionals, but it must be used with audience awareness to prevent miscommunication.
- The evolution of jargon reflects changing professional landscapes, with new terms emerging as fads come and go, illustrating the dynamic nature of workplace language.
Deep dives
The Dual Nature of Jargon
Jargon serves both as a helpful communication tool and a source of frustration in the workplace. It can act as a shortcut for experienced professionals to convey complex ideas quickly, facilitating collaboration and understanding within specific fields. Good jargon can foster camaraderie and create a shared identity, as exemplified by the use of nicknames in aviation, which help reduce hierarchical barriers. Conversely, bad jargon often obfuscates meaning, making unpleasant concepts sound more palatable, which can lead to confusion and miscommunication.
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