Daybreak The AI-powered workplace is here — and it’s messier than you think
Jun 11, 2025
Explore the fascinating integration of AI tools in Indian workplaces, with 90% of employees now using them regularly. Discover how companies like Razorpay and Phonepe are navigating this transformative shift, balancing productivity enhancements with employee well-being. Delve into the evolving dynamics that come with adopting such powerful technologies and the emerging challenges they present. It's a chaotic yet intriguing glimpse into the future of work!
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Widespread AI Use and Impact
- Nine out of 10 Indian employees surveyed have started using AI tools, including two-thirds outside tech roles.
- AI is reshaping workplace dynamics by empowering juniors but causing some insecurity and overwhelm.
Companies Invest in AI Literacy
- Indian companies like Razorpay and Zerodha invest in AI tools across departments, not just engineering.
- Razorpay's CEO assesses AI familiarity during interviews for all roles, yet only a third meet expectations so far.
Encourage AI Exploration with Targets
- Companies take a hands-off "gentle parenting" approach by giving employees AI licenses and encouraging exploration.
- To meet efficiency targets, firms like PhonePay and Homelane expect significant productivity increases through AI use.