Serena Huang on Taking your HR team to the next level

In this episode of the HR Leaders podcast, I'm joined by my guest Serena Huang, Global Head of People Analytics at Kraft Heinz.

Episode highlights

00:00 - Intro

05:06 - How have you seen HR change over the years?

06:32 - Recognising payroll heroes

07:43 - How are you supporting your remote teams

13:42 - Maintaining high levels of empathy

15:16 - Building a sense of inclusiveness during virtual calls

17:50 - Tip for keeping engagement during larger meetings

18:32 - How technology has helped manage hybrid teams

19:59 - How are you upskilling your HR Teams?

22:03 - Advice for leaders running similar sessions

24:30 - How are these sessions captured, stored, and distributed?

32:00 - Keeping tabs on employee burnout

36:06 - Accessing global safety parameters when returning to work

39:27 - HR Leaders Quick Fire Round

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