Xuning (Mike) Tang (Verizon), Diya Wynn (AWS), and Catherine Goetz (LivePerson): How can companies responsibly integrate AI into their businesses? (Part 1)
Oct 3, 2023
auto_awesome
Xuning (Mike) Tang from Verizon, Diya Wynn from AWS, and Catherine Goetz from LivePerson discuss their journeys and motivations in responsible AI governance, participation in the badge program and AI summit, building a culture of responsible AI, and addressing unintended consequences of AI.
The EqualAI Responsible AI Summit emphasized the importance of multi-stakeholder perspectives and proactive risk management in building a responsible AI governance framework.
The EqualAI white paper provides practical guidance for organizations to start and evolve their responsible AI programs, emphasizing role-based learning, multi-stakeholder engagement, and a culture of responsibility.
Deep dives
Importance of Responsible AI Governance Framework and Summit Discussions
The podcast episode highlights the Equal AI Responsible AI Summit, which aimed to align on standards and best practices for a Responsible AI Governance Framework. The summit involved discussions with leaders from the US government, including representatives from the State Department. The findings and best practices from the summit were shared in a white paper that provides practical guidance for companies starting to build their own AI governance programs and helps calibrate the approach of those already on the journey. The white paper emphasizes the need for multi-stakeholder perspectives and the importance of proactive risk management and sharing best practices to move the AI field forward collectively.
The Paths Taken by the Guests to Work in Responsible AI
The podcast delves into the background and journeys of the three guests, Mike Tang, Catherine Goats, and Dio Nguyen, in the responsible AI field. Mike started in the dispute and mitigation industry and gradually transitioned to helping clients build procedures and practices for fair and effective models. Catherine, with a background in career development and inclusion strategy, recognized the barriers for learners and underrepresented individuals in AI technology careers. Dio, coming from an AWS background, sought to make a difference by helping young people be ready for future workforce needs through responsible AI. Their collective experiences showcase the diverse paths that individuals can take to contribute to responsible AI.
Benefits and Target Audience of the Equal AI White Paper
The podcast discusses the Equal AI white paper and its value in providing a practical and accessible overview of best practices for responsible AI. The white paper is suitable for every organization, as nearly all companies are influenced by AI technology today. It helps organizations understand the steps to get started with responsible AI and how to evolve and iterate as technology advances. The white paper emphasizes role-based learning, multi-stakeholder engagement, and developing a culture of responsibility within organizations. By sharing real-world examples and metrics for measuring maturity, the white paper guides companies towards achieving responsible AI governance.
Real-world Examples and Challenges in Responsible AI
The podcast includes real-world examples shared by the guests as they navigate responsible AI challenges. Dia discusses how, at AWS, engaging with customers to understand how technology can impact different stakeholders helps ensure more equitable outcomes. Mike highlights how his company's responsible AI program facilitates the exploration of generative AI solutions while actively managing risks. Catherine expresses the importance of infusing responsibility into the development process across various roles within organizations, ensuring that everyone understands their responsibilities in building and deploying AI systems. These examples demonstrate the value of collaboration, problem-solving, user testing, and fostering a culture of responsibility in the pursuit of responsible AI.
In this week’s special episode of In AI We Trust?, we interview three of our EqualAI Badge Program alumni—Xuning (Mike) Tang (Verizon), Diya Wynn (AWS), and Catherine Goetz (LivePerson)—to discuss their journey’s in the responsible AI field, share their highlights from the EqualAI Badge Program and AI Summit, and underscore the main takeaways from our co-authored white paper: An Insider’s Guide to Designing and Operationalizing a Responsible AI Governance Framework.
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode