Ep 262 - Airbnb Fees, Pricing Psychology, and Revenue Strategies with Thibault Masson

Airbnb’s shifting fee structure is shaking hosts, but the real issue goes deeper—pricing psychology, guest behavior, and knowing your market.

In this episode, Thibault shares actionable strategies that hosts can use to protect margins, win more bookings, and scale smarter.

• Why Airbnb’s new fee model has hosts freaking out

• How to price for what guests see (not what you keep)

• Tools like PriceLabs—and why they’re useless without context

• How European vs. U.S. guests think about fees differently

• When to simplify pricing and present “one clean price”

• The principles of occupancy, demand, and market alignment

00:05:12 – 3 Pricing Foundations Every Host Must Know

00:07:02 – Why Hosts Are Freaking Out About Airbnb Fees

00:08:22 – The Real Reason Airbnb Changed Its Fees

00:09:15 – The Only Price That Matters to Guests

00:10:24 – Why “One Clean Price” Converts Better

00:11:50 – Airbnb vs. Vrbo vs. Booking.com Costs Compared

00:12:09 – How Airbnb Went From Host-Friendly to Guest-First

00:24:50 – Are More Bookings Always Better?

00:25:04 – AI + Pricing Strategy: Where the Future Is Headed

00:25:22 – Who Owns Mistakes—You or the Machine?

Guest Bio:

Thibault Masson is the Head of Product Marketing at PriceLabs. His short-term rental journey started as a villa owner in Bali and St. Barts, which gave him firsthand insight into the opportunities and challenges of hosting. That passion for hospitality later brought him to Booking.com, where he worked on vacation rental strategy at a global scale, and inspired him to launch Rental Scale-Up as a platform for industry knowledge-sharing. Today at PriceLabs, Thibault brings together his experience as a host, tech marketer, and industry advocate to help property managers worldwide grow through smarter pricing and revenue management.

Guest Link:

https://www.linkedin.com/in/thibaultmasson

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