Revisionist History The IT Revolution
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Feb 1, 2024 
Heather Nelson, Chief Information Officer at Boston Children's Hospital, and Callie Field, President at T-Mobile Business Group, dive into the transformative power of 5G technology. They discuss how digital advancements are reshaping healthcare and retail, empowering patients with smart devices and enhancing customer experiences. The conversation highlights the evolving role of IT departments and the importance of accessibility in driving business success. They also touch on the challenges of ensuring secure digital connections in healthcare settings.
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IT Transformation with 5G
- 5G is enabling businesses to transform operations at scale.
- IT departments are shifting from support roles to leadership positions.
Customer and Team Member Focus
- Prioritize a customer-centric and team-member-centric digital strategy.
- Put all necessary information at their fingertips, whether shopping or working.
Healthcare Tipping Point
- Healthcare is at a tipping point due to enabling technology.
- Focus on increasing access and self-service options for patients, treating them as consumers.