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The podcast discusses how the digital revolution and the advent of 5G are transforming healthcare and retail industries. It emphasizes the importance of making information easily accessible, improving customer experience in stores, streamlining customer engagement with technology, enhancing experiences at events, and improving the airline and restaurant experience.
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Quick takeaways
- 5G is set to transform healthcare by increasing access and self-service for patients.
- In the retail industry, 5G is enabling a more sophisticated and interactive customer experience.
Deep dives
The Impact of 5G on Business Transformation
5G is set to transform how businesses operate and provide services at scale. This technological revolution brings about interesting ripple effects, including the shift of IT from a support role to a leadership role. The podcast discusses how two IT leaders, Heather Nelson from Boston Children's Hospital and Al Latera from Tractor Supply Company, are leveraging 5G to transform healthcare and retail respectively. In healthcare, the focus is on increasing access and self-service for patients, while in retail, the goal is to provide a more sophisticated and interactive customer experience.
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AI-powered
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode