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The IT Revolution
Feb 1, 2024
Heather Nelson, Chief Information Officer at Boston Children's Hospital, and Callie Field, President at T-Mobile Business Group, dive into the transformative power of 5G technology. They discuss how digital advancements are reshaping healthcare and retail, empowering patients with smart devices and enhancing customer experiences. The conversation highlights the evolving role of IT departments and the importance of accessibility in driving business success. They also touch on the challenges of ensuring secure digital connections in healthcare settings.
28:15
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Quick takeaways
- 5G is set to transform healthcare by increasing access and self-service for patients.
- In the retail industry, 5G is enabling a more sophisticated and interactive customer experience.
Deep dives
The Impact of 5G on Business Transformation
5G is set to transform how businesses operate and provide services at scale. This technological revolution brings about interesting ripple effects, including the shift of IT from a support role to a leadership role. The podcast discusses how two IT leaders, Heather Nelson from Boston Children's Hospital and Al Latera from Tractor Supply Company, are leveraging 5G to transform healthcare and retail respectively. In healthcare, the focus is on increasing access and self-service for patients, while in retail, the goal is to provide a more sophisticated and interactive customer experience.
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