In this podcast, the host discusses the importance of objects in understanding a system and provides 8 tips for CTA discovery. They emphasize the need for clear object definitions and highlight how it impacts the design process. The podcast also explores the role of research and interaction design, the importance of defining concepts, and the process of CTA discovery.
The importance of starting with defining objects before exploring CTAs in the OUX process.
The value of conducting a one-hour CTA matrix workshop to involve teams in the OUX methodology.
Deep dives
Importance of Object-Oriented User Experiences (OUX)
This podcast episode explores the importance of object-oriented user experiences (OUX) and how it can help tackle complexity in design. OUX combines the roles of information architect, business analyst, facilitator, and UX strategist to create intuitive and future-proof user experiences. The episode discusses the Worka process, which stands for Object, Relationships, CTAs (Calls to Action), and Attributes, and emphasizes the significance of starting with defining objects before exploring CTAs. It highlights the need to define roles instead of personas in the CT matrix and suggests categorizing CTAs as strong and weak. The episode also recommends organizing a one-hour CTA matrix workshop to introduce teams to the OUX methodology.
Setting up a CTA Matrix and Defining Roles
The episode provides practical tips for setting up a CTA matrix and defining roles in the OUX process. It suggests starting with system-level roles and distinguishing them from object-relative roles. The importance of considering the system or AI as a role is highlighted, especially for automated actions or events triggered by the system. The episode advises watching out for new implied objects that may arise during the CTA discovery process and the need to thoroughly define them. It also encourages focusing on strong CTAs and skipping weak ones, unless they significantly impact the system. Lastly, the episode recommends conducting a one-hour CTA matrix workshop to involve teams in the OUX methodology.
Prioritizing Object Definition in the OUX Process
The podcast emphasizes the significance of prioritizing object definition in the OUX process. It explains how thinking in objects aligns with how people naturally process information. The episode highlights the need for clear object definitions before exploring various user roles and their associated CTAs. It discusses the flexibility of the ORCA (Object, Relationships, CTAs, and Attributes) process and the importance of understanding relationships to further define objects. The episode mentions the importance of considering system-level roles and avoiding confusion between system and object-relative roles. It also encourages teams to focus on strong CTAs and exclude weaker ones unless they significantly impact the system.
Introducing Teams to OUX with a CTA Matrix Workshop
The episode suggests introducing teams to OUX through a one-hour CTA matrix workshop. It recommends starting with a discussion to select the most important objects and roles within the system. The workshop aims to involve the team in brainstorming CTAs for each object and role combination. The episode explains the value of such a workshop in breaking down the barriers of object-oriented thinking and encouraging collaboration. It advises using dot voting and group brainstorming to facilitate the process. The workshop provides a practical entry point for teams to dive deeper into the OUX methodology.
In this third installment of the ORCA Series, Sophia discusses why objects aren’t more important than all the other parts of a system but are essential to understanding the system, plus she gives 8 tips for CTA discovery!